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To:Brew Readers
Lessons from two decades of growing Sweetgreen
October 08, 2026View Online | Shop
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Sponsor Logo: Fidelity Private Shares®

It’s Thursday. West Philadelphia entrepreneur Lemeir Mitchell started his Happy Ice dessert food truck four years ago and has driven his water ice directly into an outpost Disneyland, officially becoming the park’s first Black-owned dessert restaurant. Mitchell told a local news outlet that he thought he’d be a tattoo artist, but reconsidered his career after having his two daughters.

In today’s edition:

- Nicolas Jammet on staying hungry as Sweetgreen scales

- Microsoft’s AI pitch to SMBs runs through its partners

—Dan Latu, Jamila Huxtable, Patrick Kulp, Megan McCarthy

Founder Leadership

Sweet growth

Headshot of Nicolas Jammet, a bald, clean-shaven light-skinned man wearing a dark navy blue sweater with his arms crossed smiling gently at the camera.

Illustration: Morning Brew Inc., Photo: Nicolas Jammet

Nicolas Jammet was a senior at Georgetown University with a clear next step in front of him: graduation. But before he could get there, he and his two friends, Jonathan Neman and Nathaniel Ru, decided to take a chance on a business of their own.

The three co-founders saw an opportunity to offer farm-to-table food at an accessible price. In 2007, they opened the first Sweetgreen near Georgetown’s campus. What started as a single restaurant has since grown into a national chain with hundreds of locations.

Building a company to that scale hasn’t come without its challenges. For Jammet and his co-founders, that has meant not only figuring out how to scale the business, but also how to grow alongside a company—and a partnership—that started when they were in their early twenties.

Now, nearly two decades after opening that first location, Jammet is focused on keeping Sweetgreen hungry.

“Once you don’t see yourself as an underdog, even if in reality in the space you’re not in the same position you were before...I think it’s kind of dangerous,” Jammet told Founder Brew.

Jammet looks back at growing up alongside Sweetgreen, maintaining an underdog mentality, the importance of building the right team, and what it takes to stay customer- and product-obsessed as a company scales.

This interview has been edited for length and clarity.

You mentioned that your parents were entrepreneurs. How do you think growing up around business owners shaped your understanding to start something of your own?

My parents were in hospitality, so they never wanted to push me into the restaurant business. At the same time, all of our parents believed in the value of building something, creating something. We watched our parents work so hard, blood, sweat, and tears. The line between work and personal is very blurred when you’re a founder and entrepreneur. We grew up understanding that and knew what it took to really build something.

Have there been moments where the growth of the business has ever put a strain on the relationship with you and your co-founders?

Obviously, being co-founders for 20 years and working together so closely, there’s moments where we don’t agree on things. Over the years [we] have done a really good job of spending a lot of time together talking through those things, and ultimately, a lot of those things were kind of some of the smaller parts of the business. We were always pretty aligned on what we wanted to build and what Sweetgreen could be, but also, that’s kind of the point of having three founders. There should be, you know, a healthy tension, different viewpoints. If we all sat there, all believing the same exact thing, then there would be no push and pull. And so for us, even sometimes when everyone agrees, one person would just take the opposite point and poke at it. And we always believe that the fact that there were three of us [meant that] we ended up with a better decision or better outcome.

Read more about how Nicolas Jammet and his co-founders are navigating Sweetgreen’s growth.—JH

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Your pitch is just part of the puzzle

Sponsor: Fidelity Private Shares®

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Growing Your Business

Microsoft’s AI tools

Illustration showing the Microsoft logo in the middle with AI sparks emerging from it like constellations.

Morning Brew Inc.

When she’s not selling small and medium-sized businesses (SMBs) on Microsoft’s AI tools, Allison West Hughes might be testing them out at the construction business she co-owns with her husband.

As Microsoft’s corporate VP of global SMBs, firsthand experience like building work schedules for large projects can help her understand the needs of other customers using Copilot’s SMB tier.

These smaller companies are generally eager to adopt AI tools, and they do so about 10 percentage points faster than enterprises, West Hughes said, but they often lack the IT staff to manage these tools. A big part of Microsoft’s pitch to SMBs is its partner ecosystem, wherein managed service providers and systems integrators help SMBs handle tasks like building agents and securing data.

“Microsoft has a huge network of partners,” West Hughes said. “They specialize in different geographies. They specialize in different verticals. They specialize in different customer sizes. They have different models of operation, whether they’re systems integrators or managed service providers.”

Microsoft is one of several AI vendors vying for the SMB market at the moment, including both tech giants and frontier AI companies. Anthropic and OpenAI have both upped their investments in tools catering to this tier recently, and Meta rolled out its own enterprise platform geared to SMBs last week.

Microsoft offers a more established enterprise software suite than some of its rivals, as well as cloud services and a growing stable of in-house AI models outside of its loosened OpenAI partnership. Its small business-specific offerings include a price tier of Copilot for up to 300 licenses that’s designed specifically with SMBs in mind.

Read more about Microsoft’s AI offerings.—PK

A guide to creating successful brand merch (Marketing Brew)

Experts from Chain, Fishwife, and Chili’s share their insights based on their biggest merch launches to date.

The trust economy: How peers, creators, and live audiences replaced the sales pitch (Retail Brew)

How new behaviors are rewriting the path to purchase, and what it means for brands trying to keep up.

Your website is down. How do you find the root cause? (IT Brew)

From communication to log analysis, developers share their step-by step strategies.

Sponsored By Fidelity Private Shares®

Sponsor: Fidelity Private Shares®

Last-minute scramble no more. Investors usually check out your numbers before they buy into your vision. Cap table, pitch deck, investor updates, and diligence material. A lot of founders learn the mechanics too late. Fidelity’s Fundraise-Ready Startup Kit gives you the tools you need before investors see you.

Stat: $92 billion. That’s how much new investment money went into new rounds of funding for US- and Canada-based startups in Q3, according to Crunchbase data—that’s down 35% from the previous quarter. (Crunchbase)

Quote: “Don’t look for the résumé. Don’t check the boxes. [You’ve] got to spend some serious, serious time with the person. And ideally, in a place where it’s not smooth sailing. You want to see what it’s like when things go sideways, and for better and worse, we got plenty of that when we were traveling for those months.”—Nate Wilson, president and co-founder of healthcare startup Regard, on a 10-month international trip he took with eventual co-founder Eli Ben-Joseph, which he credits to helping the two create the $350 million company (Fortune)

Read: Lunaweft founder Corissa Steiner details her experience—and frustrations—navigating the online ad market on Big Tech platforms while launching her luxury pillowcase startup. (the New York Times)

Don’t sink your pitch: Your vision is strong, but can your cap table stand up to scrutiny? Fidelity’s Fundraise-Ready Startup Kit has templates for your deck, cap table, investor updates, and diligence.*

*A message from our sponsor.

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Written by Dan Latu, Jamila Huxtable, Patrick Kulp, and Megan McCarthy

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